Effortless guest communication solution for hotels.

Most guest communication tools are feature-rich but complex. We prioritize simplicity, ensuring seamless interactions with your guests.

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Trusted Properties and more

    • Transistor
    • Tuple
    • StaticKit
    • Mirage

Everything you need to enhance guest communication.

Well, everything you need if you aren't that concerned with minor details like manual message management.

Monitor guest check-in and check-out status, along with special requests with one link. Everything is automated

Effortlessly simplify and manage guest onboarding needs.

Because you’d probably prefer simplifying guest onboarding rather than complicating it.

Early Check In

Enable early check-in to enhance guest satisfaction and show your appreciation.

Early check-in features streamline guest arrivals and enhance their overall experience. It’s all about making their stay as smooth and enjoyable as possible.

Upselling

Increase revenue with effective upselling and never miss an opportunity.

While upselling add-ons isn’t included, it’s clear that offering guests enhancements for a more comfortable stay can drive additional revenue.

One Link

Consolidate all guest details, add-ons, and service information in one convenient link.

Using a single guest account link keeps your customers connected and increases repeat business, making your operations more efficient.

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It’s time to take control of your books. Buy our software so you can feel like you’re doing something productive.

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Loved by hotel professionals worldwide.

Onelyk simplifies guest interactions and enhances their experience, making it a favorite among hotels everywhere.

    • Onelyk transformed the way we interact with our guests. From room status updates to seamless service requests, it’s all just a click away.

      Emily Watson
      General Manager at Grandview Hotels

    • Our guests love the convenience of Onelyk. The ability to communicate directly with the front desk via SMS has been a game-changer.

      Michael Smith
      Operations Manager at Serenity Stays

    • With Onelyk, we’ve seen a significant improvement in guest satisfaction. Guests appreciate having all the information they need right at their fingertips.

      Sophia Lee
      Front Desk Supervisor at Oceanview Resorts

    • Onelyk’s SMS-based chat feature has made handling guest requests faster and more efficient than ever before.

      James Carter
      Hotel Manager at Blissful Retreats

    • The unique link system in Onelyk has simplified our operations. Guests can check their room status or request services effortlessly.

      Olivia Davis
      Guest Relations Manager at Haven Hotels

    • Onelyk bridges the gap between hotels and guests. It’s intuitive, effective, and truly enhances the guest experience.

      Daniel Thompson
      CEO at Luxe Hotels Group

Frequently asked questions

If you can’t find what you’re looking for, email our support team and if you’re lucky someone will get back to you.

    • How does Onelyk send the unique link to guests?

      Onelyk automatically generates a unique link for each guest and sends it via SMS once the room is booked.

    • Can guests request services through Onelyk?

      Yes, guests can request services like housekeeping, room service, or maintenance directly through their personalized portal.

    • Can guests communicate with the front desk via Onelyk?

      Absolutely! Guests can chat with the front desk through the SMS-based messaging feature in Onelyk.

    • Is Onelyk available for all room statuses?

      Yes, Onelyk supports guests from booking confirmation to check-out, ensuring a seamless experience throughout their stay.

    • Can Onelyk be customized for my hotel’s needs?

      Onelyk is designed to adapt to your hotel’s unique requirements, with customizable features for guest interactions.

    • What happens if a guest doesn’t receive the SMS?

      If the SMS isn’t delivered, the front desk can manually resend the link or share it through an alternative communication channel.

    • Is Onelyk secure for handling guest information?

      Yes, Onelyk ensures all guest information is encrypted and complies with data protection standards.

    • Can guests access Onelyk without installing an app?

      Yes, Onelyk is web-based and accessible through the unique link sent via SMS, without the need for any app installation.

    • How does Onelyk improve guest satisfaction?

      By offering real-time updates, easy service requests, and direct communication with the front desk, Onelyk enhances the guest experience.